April 1, 2001
INTERNET COMPLIANCE - Electronic Delivery of Federally Mandated
Disclosures
The Federal Reserve Board published interim final rules to establish
uniform standards for the electronic delivery of federally mandated
disclosures under five consumer protection regulations: B (Equal Credit
Opportunity), E (Electronic Fund Transfers), M (Consumer Leasing), Z
(Truth in Lending), and DD (Truth in Savings).
Under the rules, financial institutions, creditors, lessors, and others
may deliver disclosures electronically if they obtain consumers' consent
in accordance with the requirements of the Electronic Signatures in Global
and National Commerce Act (the "E-Sign Act"), enacted in June
2000. The Board's interim rules provide guidance on the timing and
delivery of electronic disclosures, consistent with proposed rules issued
by the Board in August 1999, to ensure consumers have adequate opportunity
to access and retain the information. http://www.federalreserve.gov/BoardDocs/Press/boardacts/2001/20010329/
INTERNET SECURITY - We continue our review of the FFIEC press release
"Risk Management of Outsourced Technology Services."
Due Diligence in Selecting a Service Provider
Once the institution has completed the risk assessment, management
should evaluate service providers to determine their ability, both
operationally and financially, to meet the institution's needs. Management
should convey the institution's needs, objectives, and necessary controls
to the potential service provider. Management also should discuss
provisions that the contract should contain. The appendix to this
statement contains some specific factors for management to consider in
selecting a service provider.
Contract Issues
Contracts between the institution and service provider should take into
account business requirements and key risk factors identified during the
risk assessment and due diligence phases. Contracts should be clearly
written and sufficiently detailed to provide assurances for performance,
reliability, security, confidentiality, and reporting. Management should
consider whether the contract is flexible enough to allow for changes in
technology and the financial institution's operations. Appropriate legal
counsel should review contracts prior to signing.
Institutions may encounter situations where service providers cannot or
will not agree to terms that the institution requests to manage the risk
effectively. Under these circumstances, institutions should either not
contract with that provider or supplement the service provider's
commitments with additional risk mitigation controls.
PRIVACY - Fair Credit Reporting Act
The OCC announced that Federal banking agencies have stated that any
final Fair Credit Reporting Act rule will not require depository
institutions to revise Gramm Leach Bliley Act privacy notices prepared in
reliance on existing FCRA law and delivered to consumers before next
January. http://www.occ.treas.gov/ftp/release/2001-30.txt
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